Returns & Exchanges
We want you to be fully satisfied with your Boxbollen experience, which is why we offer a 30-day return window for all unused products in their original packaging. Whether it's a change of heart or a defective item, our team is here to ensure your refund or exchange is processed swiftly.
Initiate Your Return
Contact our support team with your order number and reason for return to receive your official Return Authorization and shipping instructions.
Pack Your Boxbollen
Place the Boxbollen headbands and accessories back into their original retail box, ensuring all components are included to qualify for a full refund.
Ship the Package
Affix the provided return label to your package and drop it off at your nearest authorized carrier location; please keep your tracking receipt for reference.
Inspection and Refund
Once our warehouse team inspects the returned sports gear, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing